remotecall

Remote Support

RemoteCall is an enterprise-ready, cloud based remote support solution that bridges the gap between agents and clients.

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Reduce support time

Significantly reduce your support times, and increase your customer satisfaction with RemoteCall. It’s like becoming an onsite technician from anywhere in the world.

Faster results = Satisfied customers

RemoteCall is a remote support solution that saves you money, time, and reduces unnecessary travel expenses.

Environmentally Friendly

Actively reduce your carbon footprint and increase your business efficiency. RemoteCall reduces the need for expensive, and wasteful on-site visits, while increasing your customers satisfaction.

70 million satisfied customers

Join RSUPPORT’s family today, with over 70 million satisfied clients and growing. We give you the simple tools to grow your business, and achieve your goals more effectively, and efficiently.

RemoteCall

RemoteCall is a remote support solutions service that grants agents remote access, or remotely control any computer from across the globe. RemoteCall provides customer support agents with the tools to quickly, and seamlessly resolve virtually any issue a client may have with a click of a button.

* Supports Windows, Linux and Mac OS

RemoteCall + mobile pack

RemoteCall mobile pack is a remote support solution for the mobile environment that solves issues by sharing a customer’s smartphone, or mobile device screen in real time, and allowing an agent to control its functions. RemoteCall mobile pack can be used to support both Android, and iOS mobile devices from smartphones, to tablets, and is perfect for all types of occasions, from customer support centers for service carriers, to device manufacturers, and even mobile software developers.

* Supports Android and iOS

RemoteCall + visual pack

RemoteCall visual pack is a remote support solution for the mobile environment that helps agents solve issues in real time by tapping into a customer’s live streaming smartphone video feed. Through a secure live video feed, specialists are able to visually assess and identify a customer’s issues as if they were onsite. RemoteCall visual pack is particularly useful for companies ranging from home appliance manufacturers, insurance agencies, and even emergency first responders. RemoteCall visual pack allows manufacturers to accurately identify and resolve problems without the need of scheduling expensive site visits, insurance agencies, and emergency first responders can even save precious time by being able to immediately assess, and help a situation before emergency crews are even dispatched to the scene.

* Supports Android and iOS

RemoteAPI

RemoteAPI is a modularized version of RemoteCall. It allows companies to incorporate, and host our remote support services into their own proprietary software, or server systems allowing you the ability to customize various aspects of RemoteCall in order to perfectly suit your businesses needs.

* Supports Windows, Windows Server