Remote Support Solutions for Business
Fast troubleshooting and enhance efficiency with RemoteCall
RemoteCall is a remote solution that leverages remote access to the device whether it’s a desktop or mobile, to resolve issues in real-time.
Provides remote access to desktop by screen sharing and device control to fix issues. Windows, Mac OS, and Linux are available for remote support.
The solution enables remote access to mobile device by screen sharing and device control to fix issues. Both Android and iOS are supported.
Experience live and interactive support for product repair or field services from customer’s smartphone camera.
Why Choose RemoteCall?
Unrivalled Security Service
RemoteCall offers a highly secure visual support. Powered by a global cloud service with strict security regulations, we protect the sensitive personal information provided by our customers in the system.
Spontaneous Remote Support On the Web
Open a web browser to run remote sessions on your computer or smartphone. No installation required.
Agent, a free dedicated software
For professional users, a free dedicated software called Agent is available. Extra features in Agent enables more specialized support. Choose between the option to run session via the web or Agent according to the supported environment.
Benefits To Look For In RemoteCall
- Boost your ROI
- RemoteCall can help save overall resources by reducing business travel hassles and labor costs. Work on your ROI for your business.
- Enhance the Quality
- Complete your business quality with upgraded customer support by providing exceptional customer experience.
- Improve Work Efficiency
- Adopt RemoteCall to get things done faster and handle work more conveniently. Free up time for your employees to focus on more important tasks in the remaining working hour.
Select the pricing plan that suits your business environment.
Fast and ConvenietCloud-based system (ASP)
This is a usage-based plan, where you make a contract to purchase each license ID for the required amount of period. It works on RemoteCall’s safe cloud server and can be adopted immediately without installing separate hardware devices.
- To avoid installing any additional devices due to limited space
- If you are looking to start with low initial cost
- To employ RemoteCall’s highly secure cloud system
On-premise plan is installed locally on your business computers and servers to suit the system of your company. A permanent license ID is provided by setting up just once.
- To customize to your business environment
- To maintain your business’ security policy and internal network
- If multiple users require concurrent access and need to use simultaneously
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