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Overview

RSUPPORT, a pioneer of the remote technology, is changing a global landscape for better living.

RSUPPORT is devoted to making lives simpler and more enjoyable for everyone.With an unwavering commitment to innovation, we are at the forefront of shaping the future of IT through advanced remote technologies. We offer a wide variety of services to greatly improve interactivity and accessibility, such as mobile consultations using smartphone cameras, remote device control, and a web-based video conferencing platform.

Overview

KOSDAQ Listed company

Established in
6 November 2001
Seoul Head Office &
Overseas Branch Offices
  • Korea10 Wiryeseong-daero, Songpa-gu, Seoul
  • Japan〒105-0001 東京都港区虎ノ門1-2-20 第3虎の門電気ビル
  • China北京市朝阳区阜通东大街6号方恒国际中心A座2708室
Employees
329 (as of early January 2022, including staff in overseas)
Contact
Business Area
Software Development & SCM (remote support and control, collaboration solutions)

Market Share

We are actively expanding internationally to reach beyond Korea and Japan, based on our experience and powerful dominance in Asian remote access market.

NO.1Top market share of Japan’s cloud-based remote access market

*Source: MIC Economic Research Institute – Japan, 2021

RSUPPORT 31.2%. A사 14.15%, N사 15.6%, S사 17.2%, e사 21.9%.

GlobalRanked #2 in Asian remote support software market and #7 in the global market

*Source: Market Research Future, 2022

RSUPPORT 10.3%. T사 17.5%, C사 9.3%, G사 8.8%, B사 8.3%, Cx사 6.6%.

Customers

With over 10,000 industry-leading customers, we have established a stable revenue base.

Computer

Including the top 5 computer
manufacturers in the world

  • samsung
  • LG
  • sony
  • lenovo
  • toshiba
  • fujitsu
  • sharp
  • dell

Mobile

Including the world’s
largest mobile manufacturers

  • samsung
  • huawei
  • alcatel mobile phones
  • doro
  • oneplus

Telecom

Including the leading mobile network
providers in Korea and Japan

  • SK telecom
  • LG U plus
  • kt
  • ntt_docomo
  • bouygues
  • west central wireless

Financial

Including the top 5 domestic banks
and direct banks

  • KB Kookmin Bank
  • Industrial Bank of Korea
  • Hana Financial Group
  • K BANK
  • KAKAO BANK
  • Hanwha Investment&Securities
  • MIRAE ASSET
  • KB Insurance

Public Sector

Such as central government,
public corporations,
local governments,
educational institutions

  • Korea Tourism Organization
  • NPS
  • SEOUL METROPOLITAN GOVERNMENT
  • POSTECH
  • KFTC

Other

Blue chip clients from primary to tertiary industries like
IT / Food & Bio

  • posco
  • AhnLab
  • hancom
  • DAEWOONG
  • Pulmuone

Global Infrastructure

Relay servers are deployed at 15 edge locations worldwide.

We deliver the fastest and most reliable service based on
global infrastructure and our excellent technology.

  • Overseas branch
  • Relay server

Awards and Certification

Leading national organizations recognized our products and technology.

  • Good Software Quality Certificate 2021
    Good Software Quality Certificate
    2021-11-25
  • Good Software Quality Certificate 2020
    Good Software Quality Certificate
    2020-02-19
  • Good Software Quality Certificate 2017
    Good Software Quality Certificate
    2017-03-16
  • Good Software Quality Certificate
    Good Software Quality Certificate
    2006.02.10

How have RSUPPORT’s innovations evolved over the years?

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