If you’re interested in partnering with RSUPPORT, please contact us through the partner inquiry form.
Please refer to Partnership Inquiry on the Company > Partner page.
You can download the company profile from Document in the Downloads menu.
We update the information in our company profile every year, so please check the date of the document and download the latest version.
Explore each product in more detail on product website.
The websites are as follows:
RemoteCall : https://www.remotecall.com
RemoteView : https://content.rview.com
RemoteMeeting : https://www.remotemeeting.com
Mobizen : https://www.mobizen.com
LightCam : https://www.litecam.net
If you want to check out the information here, proposals and product brochures are available in Downloads.
If something’s up with any of our products, find answers to FAQs and browse troubleshooting tips for common issues on product inquiry page.
If you are unable to follow FAQs and require a step-by-step guide, please submit a request form in the Contact Us page.
For any urgent matters in using the product, we are more than happy to assist you if you give us a call.
Phone: +82 70 7011 3900
Technical inquiries: firstname.lastname@example.org
A cusotmer is always given the priority to control, so the support agent cannot take control when the customer is in control.
However, the support agent can send a message to the customer requesting control by double clicking the screen.
Yes, it can be used.
The service is available anywhere around the world with Internet access.
Yes, RemoteCall is a three-way communication using relay servers that supports all networks without any configuration.
Yes, it does.
Customer support is offered on a live chat service. If the problem is unresolved, the support agent will request remote control, which will be launched based on customer consent.