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Requires communication skills with customers, forecasting skills, and understanding of business flows. Customer experience and satisfaction must be considered in line with the characteristics of the SaaS model, where customers pay to use the software.
Establish targets based on the understanding of the product, identify sales targets, recognize customer's needs and problems, propose solutions to lead to contracts, and develop sales strategies to secure customer loyalty, and perform up-selling and cross-selling.
Data analytics and business intelligence are crucial to analyze consumer behavior patterns and spending habits to align with sales strategy, product improvement, and marketing strategy.

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