rsupusa01

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So far rsupusa01 has created 57 blog entries.

New “RemoteCall remote support” App for RemoteCall Web Viewer Release Announcement (May 27, 2019)

Dear RemoteCall users,

 

First, thank you for using our service.

 

On May 27, 2019, we have updated the RemoteCall 6.0 ASP service.

The biggest change was the addition of mobile support using “RemoteCall Web Viewer”.

 

Now, support agents can just open a browser on their PC or mobile device and provide support to PC, mobile and even visual.

To enhance […]

2019/05/31|

[Jun. 18th, 2019] Scheduled Maintenance Notice

Attention Rsupport customers,

 

We are writing to notify you of scheduled server maintenance for RemoteCall and brand sites for the following date and time:

 

Date: Jun. 18th, 2019
Time: 02:00 – 16:00 UTC

 

Internationally Observed Times
San Francisco: 18:00 (Jun 17) – 08:00 (PST)
New York: 21:00 (Jun 17) – 11:00 (EST)
London: 02:00 – 16:00 (GMT)
Seoul/Tokyo: 10:00 – 00:00 (KST)

 

This is […]

2019/05/09|

[Apr. 22nd, 2019] Scheduled Maintenance Notice

Attention Rsupport customers,

 

We are writing to notify you of a scheduled server maintenance for RemoteView and brand sites for the following date and time:

 

Date: Apr. 22nd, 2019
Time: 15:00 – 22:00 UTC

 

Internationally Observed Times
San Francisco: 08:00 – 15:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 15:00 – 22:00 (GMT)
Seoul/Tokyo: Tuesday Apr. 23rd, 00:00 – 07:00 (KST)

 

This is […]

2019/04/15|

[Apr. 15th, 2019] Scheduled Maintenance Notice

Attention Rsupport customers,

We are writing to notify you of a scheduled server maintenance for RemoteView and liteCam for the following date and time:

Date: Apr. 15th, 2019
Time: 15:00 – 22:00 UTC

Internationally Observed Times
San Francisco: 08:00 – 15:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 15:00 – 22:00 (GMT)
Seoul/Tokyo: Tuesday Apr. 16th, 00:00 – 07:00 (KST)

This is a […]

2019/03/20|

[Mar. 25th, 2019] Scheduled Maintenance Notice

Attention Rsupport customers,

We are writing to notify you of a scheduled server maintenance for RemoteView for the following date and time:

Date: Mar. 25th, 2019
Time: 15:00 – 22:00 UTC

Internationally Observed Times
San Francisco: 08:00 – 15:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 15:00 – 22:00 (GMT)
Seoul/Tokyo: Tuesday Mar. 26th, 00:00 – 07:00 (KST)

This is a routine maintenance […]

2019/03/18|

[Feb. 18th, 2019] Scheduled Maintenance Notice

Attention Rsupport customers,

We are writing to notify you of a scheduled server maintenance for RemoteCall and brand sites for the following date and time:

Date: Feb. 18th, 2019
Time: 15:00 – 22:00 UTC

Internationally Observed Times
San Francisco: 08:00 – 15:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 15:00 – 22:00 (GMT)
Seoul/Tokyo: Tuesday Feb. 19th, 00:00 – 07:00 (KST)

This is […]

2019/01/14|

[Dec. 17th, 2018] Scheduled Maintenance Notice

Attention Rsupport customers,

 

 

We are writing to notify you of a scheduled server maintenance for RemoteCall and brand sites for the following date and time:

 

 

Date: Dec. 17th, 2018

Time: 15:00 – 22:00 UTC

 

 

Internationally Observed Times

San Francisco: 08:00 – 15:00 (PST)

New York: 11:00 – 18:00 (EST)

London: 15:00 – 22:00 (GMT)

Seoul/Tokyo: Tuesday Dec. 18th, 00:00 – 07:00 (KST)

 

 

This is […]

2018/11/16|

[Nov. 20th, 2018] Scheduled Maintenance Notice

Attention Rsupport customers,

 

We are writing to notify you of a scheduled server maintenance for RemoteCall and brand sites for the following date and time:

 

Date: Nov. 19th, 2018
Time: 15:00 – 22:00 UTC

 

Internationally Observed Times
San Francisco: 08:00 – 15:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 15:00 – 22:00 (GMT)
Seoul/Tokyo: Tuesday Nov. 20th, 00:00 – 07:00 (KST)

 

This is […]

2018/10/26|

[Oct. 22nd, 2018] Unscheduled Maintenance Notice

Attention Rsupport customers,

 

We are writing to notify you of a unscheduled server maintenance for RemoteCall for the following date and time:

 

Date: Oct. 22nd, 2018
Time: 15:00 – 22:00 UTC

 

Internationally Observed Times
San Francisco: 08:00 – 15:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 15:00 – 22:00 (GMT)
Seoul/Tokyo: Tuesday Oct. 23rd, 00:00 – 07:00 (KST)

 

This is a routine maintenance […]

2018/09/28|

[Sep. 17th, 2018] Scheduled Maintenance Notice

Attention Rsupport customers,

 

We are writing to notify you of a scheduled server maintenance for RemoteCall for the following date and time:

 

Date: Sep. 17th, 2018
Time: 15:00 – 22:00 UTC

 

Internationally Observed Times
San Francisco: 08:00 – 15:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 15:00 – 22:00 (GMT)
Seoul/Tokyo: Tuesday Sep. 18th, 00:00 – 07:00 (KST)

 

This is a routine maintenance […]

2018/08/22|