Attention Rsupport customers,


We are writing to notify you of a scheduled server update for RemoteCall for the following date and time:


Date: May. 14th, 2018
Time: 15:00 – 22:00 UTC


Internationally Observed Times
San Francisco: 08:00 – 15:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 15:00 – 22:00 (GMT)
Seoul/Tokyo: Tuesday May. 15th, 00:00 – 07:00 (KST)


This is a scheduled product server update operation to add server systems. We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.


IMPORTANT : review and update your firewall information with the new list / address for RemoteCall service.

Link :–RemoteCall-Server-list-for-firewall


If you have any questions or concerns, please contact our support team at


Warm regards,


Rsupport Support Team