PRESS RELEASES

Rsupport has signed a supply deal with Hauwei for RemoteCall + mobile pack and technology development cooperation. Rsupport and Hauwei have jointly developed a host of features to save the cost in consumer management and to enhance consumer satisfaction, and they have agreed to futher service expansion into Europe, Asia, South America, and Africa.

As the new era of IoT dawns, RSUPPORT is getting noticed, with a wide range of products being used by over 6,000 companies across the world. Rsupport currently has the highest market share in Asia with the only remote support products compatible with both iOS and Android system.

If you’re seeking an alternative to the popular AirDroid, or just started looking for a solution to easily control your smartphone and tablet through your desktop PC, you should check out Mobizen. It’s a web-based piece of software that lets you control your mobile device with an easy, desktop-like user experience.

Mobizen, a consumer-focused spin-off app from Korean remote enterprise solutions provider Rsupport, is changing the way gamers go about sharing their gameplay. Mobizen is an Android app that makes it much easier for your mobile phone and your computer to play together, and it has a lot of useful features, but  there’s one in particular that stands out: it allows you to record HD videos of your screen to a PC or to your phone’s hard drive at the push of a button, without the need to root your phone.

Rsupport introduces Visual Pack, enabling consumers to easily and securely share their tablet or smartphone camera with support agents. Integrating with RemoteCall 6.0, Visual Pack addresses the issue by delivering a live video stream from iOS and Android devices that allows support agents to

Rsupport plans to build an international client base and turn its long-distance device control solution, Mobizen, into a global platform. With numerous features and perks, Mobizen will appeal to customers from all walks of life.

Rsupport’s Remote PC App is pre-installed on Samsung’s latest line of premium tabs and it is expected to increase users’ productivity and mobility.

RSUPPORT will start the Mobizen trial period on March 27th. RSUPPORT’s trial period will be the starting point in providing Mobizen to mobile carriers around the world.

2013 SPIFFY Award Nominees were selected by the Telecom Council’s Service Provider Forum (SPIF) from among over 100 startups representing the broad a range of telecom products and services who presented in Telecom Council meetings from June 2012 to May 2013. Rsupport has been nominated for The Ground Breaker Award for Engineering Excellence and the winner will be announced during the 6th Annual SPIFFY Awards in Sunnyvale, CA on September 18th.

LG Electronics’ remote customer care services, which includes a pre-loaded Remote Call application and the LG FOTA (Firmware Over-the-Air) system, will now be made available to user worldwide, following the initial roll-out in Korea. This makes LG the first mobile phone manufacturer to offer remote maintenance services as a way to diagnose software problems and to distribute software upgrades direct to customers’ phones.