{"id":53617,"date":"2026-03-25T21:03:02","date_gmt":"2026-03-26T01:03:02","guid":{"rendered":"https:\/\/www.rsupport.com\/en-us\/?p=53617"},"modified":"2026-03-25T21:05:23","modified_gmt":"2026-03-26T01:05:23","slug":"jan-14th-2026-remoteview-service-update-notice","status":"publish","type":"post","link":"https:\/\/www.rsupport.com\/en-us\/resources\/notice\/update\/jan-14th-2026-remoteview-service-update-notice\/","title":{"rendered":"[Jan. 14th, 2026] RemoteView Service Update Notice"},"content":{"rendered":"<div id=\"pl-53617\"  class=\"panel-layout\" ><div id=\"pg-53617-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-53617-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-53617-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"post-content\">\n<div id=\"panel-23731-1-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child\" data-index=\"1\">\n<div id=\"pl-w69151fa3eb0b8\" class=\"panel-layout\">\n<div id=\"pg-w69151fa3eb0b8-0\" class=\"panel-grid panel-no-style\">\n<div id=\"pgc-w69151fa3eb0b8-0-0\" class=\"panel-grid-cell\">\n<div id=\"panel-w69151fa3eb0b8-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child\" data-index=\"0\">\n<div class=\"widget_text widget-article-text panel-widget-style panel-widget-style-for-w69151fa3eb0b8-0-0-0\">\n<div class=\"textwidget custom-html-widget\">\n<p>Hello, this is RemoteView.<\/p>\n<p>We will be performing a service update as outlined below to improve service quality.<\/p>\n<p>During the update period, access may be temporarily unstable.<\/p>\n<p>We appreciate your understanding and patience.<\/p>\n<p>We will continue to do our best to provide a better service experience.<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"h_01KBGZ9NHYKHHYZ5PYQR9YKGA4\"><strong>\u25c6 Update Schedule<\/strong><\/h3>\n<p><strong>January 13, 2026 (Tue) 19:00 \u2013 January 14, 2026 (Wed) 03:00 (KST)<\/strong><\/p>\n<p><em>No service interruption is expected.<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"h_01KBGZ9NHZ7XKC12VM7B3PW558\"><strong>\u25c6 Key Update Details<\/strong><\/h3>\n<h4 id=\"h_01KBGZ9NHZVYBBBT48QAVKC7HZ\"><strong>1. Account \/ Login<\/strong><\/h4>\n<p>- Users can now log into RemoteView Web and Mobile App using their <strong>Google account<\/strong>.<br \/>\n(Available when the administrator enables the\u00a0<strong>\u201cOAuth Login Settings\u201d<\/strong>\u00a0for all users)<\/p>\n<p>- Users who have verified their email address can now reset their own password <strong>without Admin\/Manager assistance<\/strong>.<br \/>\n(Right-click the account in the user list \u2192 \u201cReset Password\u201d \u2192 \u201cSend Email\u201d \u2192 Temporary password issued \u2192 Password reset available)<\/p>\n<p>&nbsp;<\/p>\n<h4 id=\"h_01KBGZ9NJ229H4HFBFN03005VT\"><strong>2. SimpleView<\/strong><\/h4>\n<p>- When installing the Agent in SimpleView mode, users can now <strong>select the target user group<\/strong>\u00a0during installation.<\/p>\n<p>&nbsp;<\/p>\n<h4 id=\"h_01KBGZ9NJ3WM5Z89M37X1SPQ3A\"><strong>3. RX Enhancement (Remote Control)<\/strong><\/h4>\n<p>- In <strong>Windows RX Viewer<\/strong>, the current controller information is now displayed during remote sessions.<\/p>\n<p><strong>- Linux devices<\/strong>\u00a0are now supported as remote hosts for Remote Control.<\/p>\n<p>&nbsp;<\/p>\n<h4 id=\"h_01KBGZ9NJ5FG7FWXMCT7QJC8X5\"><strong>4. Android-Agent<\/strong><\/h4>\n<p>- Communication mode can now be selected between <strong>FCM<\/strong>\u00a0and\u00a0<strong>MQTT<\/strong>\u00a0in the Android Agent app settings. Devices without Google Play Services can communicate via MQTT.<\/p>\n<p>&nbsp;<\/p>\n<h4 id=\"h_01KBGZ9NJ6DXSKSAZR3SVMDR7E\"><strong>5. General Feature Improvements<\/strong><\/h4>\n<ul>\n<li>When remotely controlling macOS devices, <strong>virtual desktop switching<\/strong>\u00a0is now supported.<\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"textwidget custom-html-widget\">\n<h3 id=\"h_01KBGZ9NJ7RCA045E6W5R1FXKY\"><strong>\u25c6 Contact &amp; Support<\/strong><\/h3>\n<p>If you have any questions or experience any inconvenience related to this update,<br \/>\nplease contact us at the address below and we will assist you promptly.<\/p>\n<p>\ud83d\udce7 Email:\u00a0<a href=\"mailto:gb_sales@rsupport.com\">gb_sales@rsupport.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Thank you.<\/p>\n<p>RemoteView Team<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Hello, this is RemoteView. We will be performing a service update as outlined below to improve service quality. During the update period, access may be temporarily unstable. We appreciate your understanding and patience. We will continue to do our best to provide a better service experience. &nbsp; \u25c6 Update Schedule January 13, 2026 (Tue) 19:00 \u2013 January 14, 2026 (Wed) 03:00 (KST) No service interruption is expected. &nbsp; \u25c6 Key Update Details 1. Account \/ Login &#8211; Users can now log into RemoteView Web and Mobile App using their Google account. (Available when the administrator enables the\u00a0\u201cOAuth Login Settings\u201d\u00a0for all&hellip;","protected":false},"author":47,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-53617","post","type-post","status-publish","format-standard","hentry","category-update"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[Jan. 14th, 2026] RemoteView Service Update Notice RSUPPORT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rsupport.com\/en-us\/resources\/notice\/update\/jan-14th-2026-remoteview-service-update-notice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[Jan. 14th, 2026] RemoteView Service Update Notice RSUPPORT\" \/>\n<meta property=\"og:description\" content=\"Hello, this is RemoteView. We will be performing a service update as outlined below to improve service quality. During the update period, access may be temporarily unstable. We appreciate your understanding and patience. We will continue to do our best to provide a better service experience. &nbsp; \u25c6 Update Schedule January 13, 2026 (Tue) 19:00 \u2013 January 14, 2026 (Wed) 03:00 (KST) No service interruption is expected. &nbsp; \u25c6 Key Update Details 1. Account \/ Login - Users can now log into RemoteView Web and Mobile App using their Google account. (Available when the administrator enables the\u00a0\u201cOAuth Login Settings\u201d\u00a0for all&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rsupport.com\/en-us\/resources\/notice\/update\/jan-14th-2026-remoteview-service-update-notice\/\" \/>\n<meta property=\"og:site_name\" content=\"Rsupport EN\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RSUPPORT\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-26T01:03:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-26T01:05:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.rsupport.com\/en-us\/wp-content\/uploads\/sites\/4\/2025\/09\/img-og-rsupport.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"smkim\" \/>\n<meta name=\"twitter:card\" 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