{"id":23184,"date":"2021-03-17T00:40:08","date_gmt":"2021-03-17T04:40:08","guid":{"rendered":"\/en-us\/?p=23184"},"modified":"2023-12-03T21:16:14","modified_gmt":"2023-12-04T02:16:14","slug":"mar-22nd-2021-remotecall-asp-scheduled-maintenance-notice","status":"publish","type":"post","link":"https:\/\/www.rsupport.com\/en-us\/resources\/notice\/inspection\/mar-22nd-2021-remotecall-asp-scheduled-maintenance-notice\/","title":{"rendered":"[Mar. 22nd, 2021] RemoteCall ASP Scheduled Maintenance Notice"},"content":{"rendered":"
\r\n\t\t\t\t

Hello, this is RemoteCall Team.<\/p>\r\n

First, thank you for being our loyal customer.<\/p>\r\n

To provide you with the best and more reliable service, we will be performing a scheduled maintenance and updates on the following date and time.<\/p>\r\n

Date: March 22nd, 2021<\/p>\r\n

Time: 18:30 ~ 02:00 (23rd) KST<\/p>\r\n

Updates and changes<\/p>\r\n

   [RemoteCall Agent]<\/strong><\/p>\r\n

    1) \u201cWebViewer\u201d button added to the Agent program. <\/span>
\r\n      \u2013 A browser based connection is added to connect, control, draw and more on remote devices.
\r\n        (Lean more about WebViewer >)<\/a><\/u><\/strong>
\r\n      \u2013 More features (e.g. File transfer) will be added to WebViewer.
\r\n      \u2013 Chrome browser is recommended for using WebViewer.
\r\n        (Learn more about compatible browsers >)<\/a><\/u><\/strong>
\r\n      \u2013 Even without the Agent installed, just login to www.remotecall.io to get connected.<\/p>\r\n

\"\"<\/a><\/p>\r\n

    2) Control option added to macOS 11 (draw and recording will be added soon)<\/p>\r\n

   [RemoteCall WebViewer www.remotecall.io<\/a>]<\/strong><\/p>\r\n

    1) Chromebook host control added<\/span>
\r\n      \u2013 Chromebook does not support remote control. Therefore, it can be connected via WebViewer. <\/p>\r\n

\"\"<\/a><\/p>\r\n

    2) WebViewer remote support app \u201cRemoteCall\u201d updated.<\/p>\r\n

This is routine maintenance and product update operation to check our software and server systems. We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.<\/p>\r\n

If you have any questions or concerns, please contact our support team at<\/p>\r\n

support.us@rsupport.com<\/a><\/p>\r\n

Rsupport Support Team<\/p>\r\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-23184","post","type-post","status-publish","format-standard","hentry","category-inspection"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/23184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/comments?post=23184"}],"version-history":[{"count":4,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/23184\/revisions"}],"predecessor-version":[{"id":52728,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/23184\/revisions\/52728"}],"wp:attachment":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/media?parent=23184"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/categories?post=23184"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/tags?post=23184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}