{"id":15791,"date":"2017-08-30T11:10:44","date_gmt":"2017-08-30T15:10:44","guid":{"rendered":"\/en-us\/?p=15791"},"modified":"2023-12-03T20:07:19","modified_gmt":"2023-12-04T01:07:19","slug":"important-remotecall-asp-6-0-specification-change-notice","status":"publish","type":"post","link":"https:\/\/www.rsupport.com\/en-us\/resources\/notice\/update\/important-remotecall-asp-6-0-specification-change-notice\/","title":{"rendered":"[IMPORTANT] RemoteCall ASP 6.0 Specification change notice"},"content":{"rendered":"<div class=\"post-content\">\r\n\t\t\t\t<p>Dear all customers,<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Please, be aware that as of August 31st 2017, RemoteCall ASP 6.0\u2019s minimum hardware \/ software specification will be changed. Refer to the table below.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><em>RemoteCall ASP 6.0<\/em><\/p>\r\n<table width=\"100%\">\r\n<thead>\r\n<tr>\r\n<td width=\"244\"><\/td>\r\n<td width=\"244\"><strong>Old (untill August 31st 2017)<\/strong><\/td>\r\n<td width=\"245\"><strong>New (from September 1st 2017)<\/strong><\/td>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td width=\"244\"><strong>Agent\u2019s PC OS<\/strong><\/td>\r\n<td width=\"244\"><strong>Mac OS X 10.7 (Lion) ~ 10.9 (Mavericks)<\/strong><\/td>\r\n<td width=\"245\"><strong>Mac OS X 10.8 (Mountain Lion) ~ 10.12 (Sierra)<\/strong><\/td>\r\n<\/tr>\r\n<tr>\r\n<td width=\"244\"><strong>Customer PC OS<\/strong><\/td>\r\n<td width=\"244\"><strong>Mac OS X 10.7 (Lion) ~ 10.11 (El Capitan)<\/strong><\/td>\r\n<td width=\"245\"><strong>Mac OS X 10.8 (Mountain Lion) ~ 10.12 (Sierra)<\/strong><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p>&nbsp;<\/p>\r\n<p><em>RemoteCall ASP 6.0 Mobile pack \/ Visual pack<\/em><\/p>\r\n<table width=\"100%\">\r\n<thead>\r\n<tr>\r\n<td width=\"257\"><\/td>\r\n<td width=\"257\"><strong>Old (untill August 31st 2017)<\/strong><\/td>\r\n<td width=\"258\"><strong>New (from September 1st 2017)<\/strong><\/td>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td width=\"257\"><strong>Customer mobile OS<\/strong><\/td>\r\n<td width=\"257\"><strong>iOS 7.1 ~ 10.2.x<\/strong><br>\r\n<strong> (iPhone 4S ~ 7, iPad 2 ~ iPad Pro)<\/strong><\/td>\r\n<td width=\"258\"><strong>iOS 8 ~ 10.3.x<\/strong><br>\r\n<strong> (iPhone 4S ~ 7, iPad 2 ~ iPad Pro)<\/strong><br>\r\n<strong> (support to iOS 11.0.x will be decided&nbsp; in Sep. 2017)<\/strong><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p>&nbsp;<\/p>\r\n<p>Contact us for any additional information regarding the change.<br>\r\n\u2013 Email:&nbsp;<a href=\"mailto:support.us@rsupport.com\">support.us@rsupport.com<\/a><br>\r\n\u2013 Phone:&nbsp;1-888-348-6330<\/p>\r\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-15791","post","type-post","status-publish","format-standard","hentry","category-update"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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