{"id":15591,"date":"2017-06-12T11:03:24","date_gmt":"2017-06-12T15:03:24","guid":{"rendered":"\/en-us\/?p=15591"},"modified":"2023-12-03T20:05:50","modified_gmt":"2023-12-04T01:05:50","slug":"june-26th-2017-remotecall-maintenance-update-notice","status":"publish","type":"post","link":"https:\/\/www.rsupport.com\/en-us\/resources\/notice\/inspection\/june-26th-2017-remotecall-maintenance-update-notice\/","title":{"rendered":"[June 26th, 2017] RemoteCall Maintenance &amp; Update Notice"},"content":{"rendered":"<div class=\"post-content\">\r\n\t\t\t\t<p>Attention Rsupport customers,<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>We are writing to notify you of a scheduled maintenance and update for RemoteCall for the following date and time:<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Date: June 26th, 2017<br>\r\nTime: 15:00 \u2013 22:00 UTC<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Internationally Observed Times<br>\r\nSan Francisco: 14:00 \u2013 21:00 (PST)<br>\r\nNew York: 11:00 \u2013 18:00 (EST)<br>\r\nLondon: 16:00 \u2013 23:00 (GMT)<br>\r\nSeoul\/Tokyo: Tuesday June 27th, 00:00 \u2013 07:00 (KST)<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>This is a routine maintenance and product update operation to check our software and server systems.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Description<\/p>\r\n<ul>\r\n<li>Added screenshot diagnostics when connection fails.<\/li>\r\n<li>Added selection to choose keyboard driver.<\/li>\r\n<li>Added minimize to full screen viewer.<\/li>\r\n<li>Improved the multi-host connection feature.<\/li>\r\n<li>Added notice when rebooting using admin account.<\/li>\r\n<li>Added advanced EXE method to connection page.<\/li>\r\n<li>Added icon number for icon based connection.<\/li>\r\n<li>and more.<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p>We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>If you have any questions or concerns, please contact our support team at <a href=\"mailto:support.us@rsupport.com\">support.us@rsupport.com<\/a><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Warm regards,<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Rsupport Support Team<\/p>\r\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-15591","post","type-post","status-publish","format-standard","hentry","category-inspection"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/comments?post=15591"}],"version-history":[{"count":2,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15591\/revisions"}],"predecessor-version":[{"id":52620,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15591\/revisions\/52620"}],"wp:attachment":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/media?parent=15591"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/categories?post=15591"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/tags?post=15591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}