{"id":15203,"date":"2017-02-07T10:13:38","date_gmt":"2017-02-07T15:13:38","guid":{"rendered":"\/en-us\/?p=15203"},"modified":"2023-12-03T19:55:17","modified_gmt":"2023-12-04T00:55:17","slug":"feb-20th-2017-remotecall-maintenance-update-notice","status":"publish","type":"post","link":"https:\/\/www.rsupport.com\/en-us\/resources\/notice\/inspection\/feb-20th-2017-remotecall-maintenance-update-notice\/","title":{"rendered":"[Feb. 20th, 2017] RemoteCall Maintenance &amp; Update Notice"},"content":{"rendered":"<div class=\"post-content\">\r\n\t\t\t\t<p>Attention Rsupport customers,<\/p>\r\n<p>We are writing to notify you of a scheduled maintenance and update for RemoteCall for the following date and time:<\/p>\r\n<p>Date: Feb. 20th, 2017<br>\r\nTime: 15:00 \u2013 22:00 UTC<\/p>\r\n<p>Internationally Observed Times<br>\r\nSan Francisco: 13:00 \u2013 20:00 (PST)<br>\r\nNew York: 10:00 \u2013 17:00 (EST)<br>\r\nLondon: 15:00 \u2013 22:00 (GMT)<br>\r\nSeoul\/Tokyo: Tuesday Feb. 21st, 00:00 \u2013 07:00 (KST)<\/p>\r\n<p>This is a routine maintenance and product update operation to check our software and server systems. See below for details.<\/p>\r\n<p>\u2013\tUpdate on Mac Viewer (beta)<br>\r\n\u2022\tSupport to 64bit OS<br>\r\n\u2022\tRemote reboot removed<br>\r\n\u2022\tBoot to safe mode removed<br>\r\n\u2022\tReconnect as admin removed<br>\r\n\u2013\tRelay server<br>\r\n\u2022\tRe-handshake patched<br>\r\n\u2013\tWeb<br>\r\n\u2022\tDownloadable IP \/ domain list added<br>\r\n\u2022\tService check tool added<br>\r\n\u2022\tLog collector added<br>\r\n\u2022\tMac address viewer tool added<br>\r\n\u2013\tKernel \/ SSL renewal<br>\r\n\u2022\tServer kernel updated<br>\r\n\u2022\tSSL certificate updated<\/p>\r\n<p>We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.<\/p>\r\n<p>If you have any questions or concerns, please contact our support team at support.us@rsupport.com<\/p>\r\n<p>Warm regards,<\/p>\r\n<p>Rsupport Support Team<\/p>\r\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-15203","post","type-post","status-publish","format-standard","hentry","category-inspection"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/comments?post=15203"}],"version-history":[{"count":2,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15203\/revisions"}],"predecessor-version":[{"id":52610,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15203\/revisions\/52610"}],"wp:attachment":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/media?parent=15203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/categories?post=15203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/tags?post=15203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}