{"id":15151,"date":"2017-01-25T09:29:06","date_gmt":"2017-01-25T14:29:06","guid":{"rendered":"\/en-us\/?p=15151"},"modified":"2023-12-03T19:54:43","modified_gmt":"2023-12-04T00:54:43","slug":"jan-25th-2017-remotecall-remoteview-maintenance-update-notice","status":"publish","type":"post","link":"https:\/\/www.rsupport.com\/en-us\/resources\/notice\/inspection\/jan-25th-2017-remotecall-remoteview-maintenance-update-notice\/","title":{"rendered":"[Jan. 25th, 2017] RemoteCall \/ RemoteView Maintenance &amp; Update Notice"},"content":{"rendered":"<div class=\"post-content\">\r\n\t\t\t\t<p>Attention Rsupport customers,<\/p>\r\n<p>We are writing to notify you of a scheduled maintenance and update for RemoteCall and RemoteView for the following date and time:<\/p>\r\n<p>Date: Jan. 25th, 2017<br>\r\nTime: 04:00 \u2013 09:00 UTC<\/p>\r\n<p>Internationally Observed Times<br>\r\nSan Francisco: 20:00 \u2013 01:00 +1 (PST)<br>\r\nNew York: 23:00 \u2013 04:00 +1 (EST)<br>\r\nLondon: 04:00 \u2013 09:00 (GMT)<br>\r\nSeoul\/Tokyo: Thursday Jan. 26th, 13:00 \u2013 18:00 (KST)<\/p>\r\n<p>This is a routine maintenance and product update operation to check our software and server systems. See below for details.<\/p>\r\n<p>\u2013 IMPORTANT: server\u2019s IP change will be changed. Make sure to update your security settings accordingly.<br>\r\n  Domain : brus03.startsupport.com<br>\r\n  Current IP : 192.225.169.104<br>\r\n  New IP : 34.197.55.207<\/p>\r\n<p>  Domain : ssus03.startsupport.com<br>\r\n  Current IP : 192.225.169.104<br>\r\n  New IP : 34.197.55.207<\/p>\r\n<p>  Domain : rsus01.rview.com<br>\r\n  Current IP : 192.225.169.105<br>\r\n  New IP : 34.194.36.50<\/p>\r\n<p>  Full list<br>\r\n  RemoteCall https:\/\/helpdesk.rsupport.com\/hc\/en-us\/articles\/235591328\u2013RemoteCall-Server-list-for-firewall<br>\r\n  RemoteView https:\/\/helpdesk.rsupport.com\/hc\/en-us\/articles\/115001941867\u2013RemoteView-Server-list-for-firewall<\/p>\r\n<p>We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause. <\/p>\r\n<p>If you have any questions or concerns, please contact our support team at support.us@rsupport.com<\/p>\r\n<p>Warm regards,<\/p>\r\n<p>Rsupport Support Team<\/p>\r\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-15151","post","type-post","status-publish","format-standard","hentry","category-inspection"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/comments?post=15151"}],"version-history":[{"count":2,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15151\/revisions"}],"predecessor-version":[{"id":52609,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15151\/revisions\/52609"}],"wp:attachment":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/media?parent=15151"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/categories?post=15151"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/tags?post=15151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}