{"id":15130,"date":"2017-01-17T19:43:25","date_gmt":"2017-01-18T00:43:25","guid":{"rendered":"\/en-us\/?p=15130"},"modified":"2023-12-03T19:54:21","modified_gmt":"2023-12-04T00:54:21","slug":"2015-02-01-remotecall-minimum-specification-change-notice","status":"publish","type":"post","link":"https:\/\/www.rsupport.com\/en-us\/resources\/notice\/update\/2015-02-01-remotecall-minimum-specification-change-notice\/","title":{"rendered":"[Feb. 1st, 2017] &#8211; RemoteCall Minimum Specification Change Notice"},"content":{"rendered":"<div class=\"post-content\">\r\n\t\t\t\t<p>Dear Rsupport Customers,<\/p>\r\n<p>We are writing to notify you of a change in the specification for all RemoteCall procuts (RemoteCall, RemoteCall + mobile pack, RemoteCall + visual pack):<\/p>\r\n<p>Date: Wednesday, February 01, 2017<\/p>\r\n<p>Related Products &amp; Services:<br>\r\nRemoteCall, RemoteCall + mobile pack, RemoteCall + visual pack<\/p>\r\n<p>Changes:<br>\r\n\u2013 Mobile devices (phones, tablets, etc) running Android OS 2.x and 3.x will no longer be supported.<br>\r\n\u2013 Minimum supported Android OS is 4.x or later.<br>\r\n\u2013 This change is applicable to ASP, SaaS and Cloud customers. Standalone server customers are not affected.<\/p>\r\n<p>The decision to discontinue the support for devices running Android OS 2.x and 3.x is to focus our effort to better service the latest version. If you have any questions or concerns, please contact our support team <\/p>\r\n<p>Phone: 1 (888) 348-6330<br>\r\nEmail: support.us@rsupport.com.<\/p>\r\n<p>Warm regards, <\/p>\r\n<p>Rsupport Support Team<\/p>\r\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-15130","post","type-post","status-publish","format-standard","hentry","category-update"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/comments?post=15130"}],"version-history":[{"count":2,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15130\/revisions"}],"predecessor-version":[{"id":52608,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/posts\/15130\/revisions\/52608"}],"wp:attachment":[{"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/media?parent=15130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/categories?post=15130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rsupport.com\/en-us\/wp-json\/wp\/v2\/tags?post=15130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}