{"id":14871,"date":"2016-10-11T09:25:42","date_gmt":"2016-10-11T13:25:42","guid":{"rendered":"\/en-us\/?p=14871"},"modified":"2023-12-03T19:53:01","modified_gmt":"2023-12-04T00:53:01","slug":"oct-24th-2016-remotecall-maintenance-update-notice","status":"publish","type":"post","link":"https:\/\/www.rsupport.com\/en-us\/resources\/notice\/inspection\/oct-24th-2016-remotecall-maintenance-update-notice\/","title":{"rendered":"[Oct. 24th, 2016] RemoteCall Maintenance &amp; Update Notice"},"content":{"rendered":"<div class=\"post-content\">\r\n\t\t\t\t<p>Attention Rsupport customers,<\/p>\r\n<p>We are writing to notify you of a scheduled maintenance and update for RemoteCall for the following date and time:<\/p>\r\n<p>Date: Oct. 24th, 2016<br>\r\nTime: 15:00 \u2013 22:00 UTC<\/p>\r\n<p>Internationally Observed Times<br>\r\nSan Francisco: 14:00 \u2013 21:00 (PST)<br>\r\nNew York: 11:00 \u2013 18:00 (EST)<br>\r\nLondon: 16:00 \u2013 23:00 (GMT)<br>\r\nSeoul\/Tokyo: Tuesday Oct. 18th, 00:00 \u2013 07:00 (KST)<\/p>\r\n<p>This is a routine maintenance and product update operation to check our software and server systems. See below for details.<br>\r\n<strong><br>\r\n\u2013\tAdded support to 64bit MAC OS (32bit MAC OS will not be supported anymore and existing agents must be replaced\/reinstalled with the 64bit version)<br>\r\n\u2013\tEnhanced security on session \/ gateway servers.<\/strong><\/p>\r\n<p>We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.<\/p>\r\n<p>If you have any questions or concerns, please contact our support team at support.us@rsupport.com<\/p>\r\n<p>Warm regards,<\/p>\r\n<p>Rsupport Support Team<\/p>\r\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-14871","post","type-post","status-publish","format-standard","hentry","category-inspection"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[Oct. 24th, 2016] RemoteCall Maintenance &amp; 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