Dear all customers,

 

Please, be aware that as of August 31st 2017, RemoteCall ASP 6.0’s minimum hardware / software specification will be changed. Refer to the table below.

 

RemoteCall ASP 6.0

Old (untill August 31st 2017) New (from September 1st 2017)
Agent’s PC OS Mac OS X 10.7 (Lion) ~ 10.9 (Mavericks) Mac OS X 10.8 (Mountain Lion) ~ 10.12 (Sierra)
Customer PC OS Mac OS X 10.7 (Lion) ~ 10.11 (El Capitan) Mac OS X 10.8 (Mountain Lion) ~ 10.12 (Sierra)

 

RemoteCall ASP 6.0 Mobile pack / Visual pack

Old (untill August 31st 2017) New (from September 1st 2017)
Customer mobile OS iOS 7.1 ~ 10.2.x
(iPhone 4S ~ 7, iPad 2 ~ iPad Pro)
iOS 8 ~ 10.3.x
(iPhone 4S ~ 7, iPad 2 ~ iPad Pro)
(support to iOS 11.0.x will be decided  in Sep. 2017)

 

Contact us for any additional information regarding the change.
– Email: support.us@rsupport.com
– Phone: 1-888-348-6330