FAQ

Did you know you can record videos of your support sessions for archiving, quality compliance, and educational purposes?
Well, you can!

Did you know you can create a connection shortcut on your customer’s desktop to make future connections even faster? By installing the desktop shortcut your clients can connect with you without the need to open their web browser. Let’s go over how it works!

Did you know you can chat with your clients directly from RemoteCall? Feel free to hang up your phone during the support session and continue supporting your clients via text chat or integrated VoIP voice chatting!

For voice chatting, all your customer needs is a microphone!