Support PCs and Macs over the Internet, saving time and money!
RemoteCall lets you instantly connect with and support your remote clients from anywhere in the world. Connect to a colleague’s PC or customer’s Macbook and control their computer in real-time.
- IPv6 is used for more reliable connection.
- Supports multi-platform OS such as Windows, Mac, Linux.
- Connection methods using web-icon, 6 digits PIN code, email, etc.
- Web based real-time messenger, voice/video chat.
Are you looking for an efficient way to support mobile devices?
RemoteCall + mobile pack supports Android, Windows Mobile (Windows Phone 7, Symbian, Blackberry is coming soon) in the same way as PC support method.
- Optimized mobile support environmen.
- Auto-switch between 3G & Wi-Fi to keep alive.
- Remotely diagnose connecting PC and mobile device via USB.
- Simple App installation and indiv. skin by device.
Do you want to see the problem to resolve it?
RemoteCall + visual pack allows the representative see the actual problem/scene and solve the problem instead of judging only by the description on the phone. Increase your productivity with RemoteCall + visual pack.
- Allows recording and capturing of the support session.
- Includes drawing on the screen for better communication with the customer.
- Remotely control the flash on customer's mobile device.
Are you looking for a hardware based solution?
RemoteCall applianceis a plug-and-play remote support solution that comes pre-loaded in a standard rack server deployment model. Host the service yourself within your own network infrastructure. An affordable self-hosted solution with basic customizability.
- Easy installation: plug in the power, network cable and start using it!
- Internal secure network
- All-in-one admin center
- Cost effective compare to ASP and Server solution as a 1 time payment.
Do you want to access your PC from the mobile phone?
RemoteView supports all mobile OS to remotely access PCs.
Do you need to turn on and manage your PCs from anywhere?
RemoteWOL is a smart power management device which allows you to remotely turn your computers on. Turn on PCs with RemoteWOL and get connected with RemoteView.
- Take advantage of Wake-On-LAN and vPro functionalities.
- Use in concert with RemoteView to have the ultimate remote access solution.
- Efficiently manage multiple devices.
- Service available with DHCP, local and public IPs.
- Manage the power from Windows, Mac, Android and iOS.
- Diagnose any issue with the log.
Would you like to add remote support capability to your existing solution?
RemoteAPI is a modular version that allows integration with other software and solutions.
- Provides 18 remote control functions
- Uses VRVD engine, as well as GDI, DDI modes
- Supports UAC for Windows Vista and Windows 7
- Supports English, Korean, Japanese and Chinese
Record Whatever is on Your Computer Screen!
liteCam HD allows you to record what ever is being shown (movies, games, videos, etc.) on your computer screen in crystal clear 1080p HD resolution.
- One-click Recording & Scheduled Recording
- Draw & Cursor Highlight Functions
- Optimized Video Codec (RSCC) & Windows 8 Compatible
- Watch our Introduction to liteCam HD Find out more