RemoteX is an Extra designed for Skype that allows you to share your desktop with another user while on a Skype call. A lighter version of our standard-setting RemoteCall 4.0 software, it provides an instant, secure remote access solution.
RemoteX is simple desktop sharing added to the already free and easy Skype.
What are the RemoteX system requirements?
RemoteX requires Skype (of course) and Windows 98/2000/XP/Vista. At this point, RemoteX does not work with Mac OS X or Linux.If you use an Intel Core Duo Mac with Parallels Desktop or Boot Camp installed, you can use RemoteX with Skype on the Windows virtual machine.
What is Skype Extras Manager?
The Skype Extras Manager is where Skype links you to all of the plug-ins that are currently available. Unfortunately, Skype doesn’t automatically update your Extras Manager for you when new plug-ins are available, so you must do this manually if you want all the latest and greatest plug-ins (including RemoteX). If RemoteX is not listed in the Extras Manager it will not start.
How do I update my Extras Manager? Why do I need to do all of this?
In order for the RemoteCall plug-in (or any shared Skype Extra) to work properly, your Skype Extras Manager must be up to date.The person you are using RemoteX with must also have the updated version of Extras Manager as well, or they won’t play well together.
To update your Extras Manager, you need to do the following:
1) Open the Skype Extras Manager by clicking Tools > Do More > Organize you Extras.
2) Look at the blue hyperlinks in the bottom left-hand corner. Click Options.
3) The Skype Extras Manager Options window will open. In the Updates tab, click Update Now.
I clicked "Invite", but my contact didn't receive it. What happened?
After my contact accepted my invitation nothing happened. Why?
I installed RemoteX, so why does my computer display the message "Searching for Plug-In"?
You need to check the Skype permission settings for RemoteX and make sure to “Allow this program to use Skype”!
When running RemoteX for the first time, a dialogue box will prompt you to allow the program to use Skype. You must select “Allow this program to use Skype” or RemoteX will not work.
If you accidentally selected “Do not allow this program to use Skype” or are not sure which selection you made, you can update the permission setting from Skype’s settings menu.
1) Click Tools > Options...
2) The Skype Options window will open. Click the Advanced button in the list on the left.
3) Look in the Advanced Settings main window. Click the blue hyperlink at the bottom that says “Manage other programs’ access to Skype”.
4) Select RemoteX and click the Remove button
Now, restart Skype and try running RemoteX again making sure to select the appropriate permission setting when prompted.
This must be done for both Skype programs!
How do I check my RemoteX permission settings?
1) Open Tools > Options...
2) The Skype Options window will open. Click the Advanced button in the list on the left.
3) Look in the Advanced Settings main window. Click the blue hyperlink at the bottom that says “Manage other programs’ access to Skype”. RemoteX should be listed in the Manage API Access Control window.
Can I use RemoteX by myself to access my home/work computer?
Not unless you can be in two places at once! (Or someone else is using your PC on the other end!)
RemoteX was designed as a support tool to connect and work “with” another remote user. There are also security concerns to consider when allowing unattended remote access.
We do, however, offer another standalone application called RemoteView intended for this purpose. For more information on RemoteView, please visit https://rview.net.
Can I use a dual-monitor display with RemoteX?
Yes, RemoteX supports and displays dual monitor setups. Both displays will be shown together simultaneously in the RemoteX Viewer window.
Does RemoteX work with Mac?
Please see the FAQ above regarding system requirements.
Does RemoteX contain any hidden or malicious programs and wares?
RemoteX poses no danger to your system in anyway. It contains no adware, spyware or other malware. You can read through our EULA and Privacy Statement below.
How much does RemoteX cost?
Nothing. Nada. Zilch. Zero.
RemoteX is free and has no usage limitations. All we hope is that if/when you require professional remote solutions for your company or office that you will check out our other products that are powered by the same reliable engine.
